This experience is available during the winter season, from September to May. The child rate applies for children aged 7 to 11 years. If you are arriving by your own transportation, the meeting point is Dubai Outlet Mall, in front of the Main Entrance (Dubai – Al Ain Road). For safety reasons, we are unable to accommodate ladies more than 3 months pregnant, children under 7 years old, adults over 70 years old, or anyone with serious heart problems, major medical conditions, recent surgeries, broken limbs, chronic back, neck, or knee issues, height-related phobias, or mental and emotional health conditions. All guests are required to sign a declaration form confirming they do not have any of these medical conditions. Guests weighing more than 120 kg will be required to pay double. We recommend wearing comfortable clothing, and a copy of your passport must be provided upon booking. Wear comfortable clothing.