Located in Shana’s at Sofitel Dubai Downtown, the experience runs daily from 8:00 PM to 10:00 PM. Guests are requested to arrive at least five minutes before showtime, where our host or hostess will meet you in the Sofitel Dubai Downtown lobby and guide you through a secret door to the venue on the 30th floor. Prior booking is mandatory due to the nature of the experience, and full details including the exact location link will be provided in your booking confirmation. Guests are required to inform the team of any allergies or dietary restrictions at the time of booking. Child rates apply for ages 4 to 12, while guests aged 13 and above are charged the adult rate. Rates are not applicable during public holidays and blackout dates, including Easter, Valentines Day, Iftar, Eid, Christmas Eve, Christmas Day, New Year’s Eve, Diwali, and Chinese New Year. Please note that all bookings are final, with no refunds or cancellations. Rescheduling in case of emergencies is subject to approval and availability. The venue is wheelchair accessible, animals are not permitted, and complimentary valet parking is available for all guests.